Office Coordinator

1 month ago


Mechanicsville, Virginia, United States Old Towne Counseling Services Full time
Job Opportunity

We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support to our team. As a key member of our team, you will be responsible for answering phone calls, scheduling clients, and connecting clients with the appropriate therapist.

The ideal candidate will possess excellent communication skills, be able to work independently, and have a strong attention to detail. Previous experience in customer service, bookkeeping, or administrative roles is preferred.

We offer a competitive salary, 401(k) with employer match, health insurance with employer contribution, PTO, and opportunities for paid specialized training. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply.

Responsibilities
  • Answer phone calls and schedule clients
  • Connect clients with the appropriate therapist
  • Work within our CRM system to manage client information
  • Collect past due balances and copays
  • Verify insurance eligibility
  • Fax and scan documents as needed
Qualifications
  • High school diploma or GED required
  • Previous experience in customer service, bookkeeping, or administrative roles preferred
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
About Us

Old Towne Counseling Services is a multi-specialty practice with prescribers, therapists, and psychologists. Our goal is to provide quality care and excellent customer service to our communities. We offer a collaborative and supportive work environment, with opportunities for supervision and collaboration, as well as sponsorship for continued learning in specialty areas.



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