Automotive Store Manager
7 days ago
We are seeking a highly skilled and experienced Automotive General Manager to lead our Jiffy Lube store in Howell, NJ. As a key member of our team, you will be responsible for overseeing all store operations, ensuring compliance with quality standards, and providing exceptional customer service.
Key Responsibilities- Oversee all store operations to ensure compliance and quality standards
- Build relationships with Jiffy Lube guests and provide world-class customer service
- Accurately capture guests' product needs and provide updates throughout the process
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Provide store-level leadership to J-Team members through coaching, training, and performance management
- Assist Techs perform Jiffy Lube's Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service, and repair
- Create work schedules, ensuring proper staffing coverage so business needs are met
- Increase sales, improve store profitability, and reduce expenses
- Manage store inventory, product ordering, and receiving
- Maintain building and grounds to improve appearance and curb appeal
- Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws
- Previous experience is essential and MUST have a minimum of 2 years working for a dealership, automotive shop, tire center, or quick lube
- Excellent problem-solving and critical thinking skills
- Energetic, hardworking, and able to multi-task
- Show initiative, responsibility, and must be reliable
- Good interpersonal and communication skills
- A positive attitude, strong work ethic, and a team player
- Must have a valid driver's license and authorized to work in the U.S.
Managers must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
Other physical qualifications include...
Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools, and basic shop equipment
Must be able to lift and move work-related items up to 25 pounds
Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed
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