Customer Service Representative II
1 month ago
VillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused individual to join our team as a Member Services Associate II. As a key member of our operations team, you will be responsible for providing exceptional service to our members and ensuring a seamless club experience.
Key Responsibilities- Provide exceptional member service and support during daily club operations
- Ensure a safe and clean environment for members and staff
- Manage club operations during closing hours, including overseeing staff and ensuring a smooth transition
- Develop and maintain strong relationships with members and staff
- Stay up-to-date on club policies and procedures
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Professional image and demeanor
- Competitive hourly rate
- 401(k) plan with company match
- Complimentary club membership
- Discounts on club products and services
- Flexible scheduling
VillaSport is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and job applicants.
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