Order Scheduling and Compliance Manager

2 weeks ago


Romeoville, Illinois, United States RJW Logistics Full time
About the Role

RJW Logistics invites applications for the Order Scheduling and Compliance Manager position. As a key member of the Inbound Department, you will be responsible for ensuring seamless order processing and customer satisfaction.

The estimated salary for this position is $52,000-$62,000 per year, depending on experience and qualifications.

Key Accountabilities:

  • Manage customer orders from receipt to completion.
  • Schedule deliveries and communicate with customers regarding any changes.
  • Ensure accurate and timely order documentation.
  • Develop and implement processes to improve order compliance and customer satisfaction.
  • Train associates on Inbound Department tasks and best practices.
  • Maintain confidentiality of company information and adhere to data protection policies.
  • Collaborate with the operations manager and COO to develop and implement reporting requirements.

Requirements:

  • Advanced office administration skills.
  • Highly developed organizational and time management abilities.
  • Minimum 3-4 years of experience in a similar role or industry.
  • Demonstrated ability to work independently and as part of a team.


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