Certified Medical Assistant

1 week ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Title: Certified Medical Assistant (CMA) - Neurology

We are seeking a highly skilled and compassionate Certified Medical Assistant (CMA) to join our team at Lancaster General Health's Neurology department. As a CMA, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Job Summary:

The Certified Medical Assistant (CMA) will be responsible for providing administrative and clinical support to our healthcare team. This includes preparing patients for visits, administering injections, and performing various medical procedures. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Assure exam rooms are adequately supplied and cleaned after each patient visit.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
Requirements:
  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
  • CPR Certification required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire.
  • For Regional Positions only - Valid driver's license is required.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e., not excluded from participation in Medicare, Medicaid, or any other federal or state health insurance program.
Preferred Qualifications:
  • One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office.
Work Environment:

This role may necessitate occasional regional travel. The Certified Medical Assistant (CMA) will be required to work effectively in a fast-paced environment and maintain a positive attitude in the face of challenges.

Benefits:

Penn Medicine Lancaster General Health offers a comprehensive benefits package to its employees, including:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend, and On-Call Differentials
  • Health, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes

Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

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