Banking Support Specialist

3 days ago


Columbus, Ohio, United States Russell Tobin Full time
About the Role
Russell Tobin is looking for a talented Banking Support Specialist to help us deliver exceptional client experiences. In this role, you'll work closely with our team to provide expert support to our clients, ensuring their financial needs are met with precision and care.

**Key Responsibilities:**
  1. Offer first-class support to Morgan Stanley clients through various communication channels, prioritizing timely resolution of their queries.
  2. Collaborate with colleagues to address complex client issues related to Cash Management products, online platforms, and mobile apps.
  3. Maintain a high level of professionalism, exceeding client expectations in a fast-paced, dynamic environment.
  4. Continuously develop skills, staying up-to-date with industry trends and best practices to enhance overall client satisfaction.

Perks and Benefits
As a valued member of our team, you'll enjoy a range of benefits, including comprehensive health insurance, retirement savings options, life and disability insurance, employee assistance programs, and exclusive discounts with preferred partners. Estimated salary: $18-19.16 per hour.

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