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Full-Time Customer Service Associate
2 months ago
Position Summary
The Team Member plays a crucial role in delivering outstanding customer service while collaborating with Restaurant Managers and fellow Team Members to uphold operational standards and procedures. This role operates under the guidance of the General Manager, Assistant Managers, and Shift Coordinators, ensuring direct engagement with customers and field operations personnel.
Key Responsibilities:
- Welcomes customers warmly while taking orders and processing transactions
- Prepares and packages food and beverage items
- Ensures the restaurant remains clean and orderly at all times, including the dining area, restrooms, and exterior
- Adheres to health and safety regulations in all workspaces
- Assists in unloading and stocking inventory as required
- Maintains prompt and consistent attendance during scheduled shifts
- Follows company uniform and grooming standards
Required Qualifications:
- Must be at least sixteen (16) years old
- Ability to thrive in a fast-paced environment
- Capable of interacting positively and professionally with customers and colleagues
- Eagerness to learn various aspects of restaurant operations and work across multiple stations
- Availability to work evenings, weekends, and holidays