Customer Service Liaison

1 week ago


Seguin, Texas, United States State Farm Insurance Full time

Key Responsibilities:

• Assist customers with their insurance needs and provide exceptional service by answering inquiries, resolving issues, and offering solutions.

• Process policy changes, claims, and payments accurately and efficiently, maintaining customer records and updating information as necessary.

• Collaborate with team members to ensure seamless customer experiences and promote insurance products and services to meet customer needs.

• Handle escalated customer complaints and concerns with professionalism and empathy, staying updated on insurance policies, regulations, and industry trends to provide accurate information and advice.

• Participate in ongoing training and development programs to enhance knowledge and skills, contributing to a positive and collaborative work environment.

About the Role:

As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and promoting our insurance products and services. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.



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