Medical Office Coordinator
3 weeks ago
Bassett Healthcare Network is committed to delivering high-quality patient care services. We are seeking a skilled Medical Office Assistant II to join our team.
Salary InformationThe estimated salary range for this position is $16.32 - $24.48 per hour, based on industry standards and qualifications.
Responsibilities- Reception/Call Handling: Provide exceptional customer service, greet patients, and manage incoming calls with a 3-part greeting, answering phones within 3 rings.
- Registration/Appointment Scheduling/Referrals: Accurately collect demographic and insurance information, schedule appointments, and process referrals in a timely manner.
- Collection of Payment/Cash Handling: Manage cash transactions, prepare daily cash ups, and maintain petty cash records.
- Office Support/Cross Coverage/Confidentiality: Ensure patient confidentiality, complete indexing and scanning of patient health information, and perform other administrative tasks as needed.
- Education: High School Diploma or GED, preferred; Associate Degree, preferred.
- Experience: Minimum 2 years relevant work experience, required; minimum 2 years customer service experience, preferred.
- Skills: Computer skills, customer service, time management, teaching, maintaining confidentiality, interacting with people.
- Paid time off, including company holidays, vacation, and sick time.
- Medical, dental, and vision insurance.
- Life insurance and disability protection.
- Retirement benefits, including an employer match.
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