Medical Assistant

2 weeks ago

Scottsdale, Arizona, United States HonorHealth Full time
Job Summary:

The Medical Assistant provides general front and back office support to professional staff at HonorHealth. This role is responsible for maintaining clean, neat, and well-stocked exam rooms, providing quality phone service, and maintaining patient information. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. This may include escorting patients to exam rooms, taking vital signs, preparing patients for exams, and assisting with special procedures. The Medical Assistant works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.

Responsibilities:

• Provides general front and back office support to professional staff
• Maintains clean, neat, and well-stocked exam rooms
• Provides quality phone service by scheduling patients or referring caller to appropriate party
• Answers phone messages from patients promptly
• Maintains patient information that is accurate and charts/paperwork are filed correctly
• Maintains medical records
• Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management, and data input
• Prepares treatment rooms for examination of patients
• Escorts the patient to the examining room, obtains a brief history, documents chief complaint, takes vital signs to include weight and temperature
• Preps the patient for exam, assists the physician/clinician on exams and any special procedures
• May travel to off-site locations to perform diagnostic testing and assist in physical exam components, TB testing, injections, phlebotomy, and others
• May administer and record injections and TB testing under the supervision and order of the physician
• Performs venipuncture and obtains specimens, performs CLIA waived lab tests
• Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider
• Receives telephone calls from patients, pharmacy, and others; documents and relays information to provider for action
• Phones pharmacy with approved medication orders/refills
• Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms, and scheduling
• Organize and communicate with insurance companies for authorizations for therapies, testing, and specialist referrals
• Provides appropriate referrals to case management for employees

Requirements:

• High School Diploma or GED Required
• Completion of a MA training program Required
• Licenses and Certifications
• Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 Arizona Medical Board - Rand R OR completes a United States Armed Forces medical services training program Required
• Basic Life Support (BLS) BLS Required
• Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

Work Hours:

Monday-Friday 8am-5pm

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