Rental Car Representative

2 weeks ago


Green Bay, Wisconsin, United States Enterprise Mobility Inc Full time
About the Role

We are seeking a highly skilled and customer-focused Rental Car Representative to join our team at the Green Bay Airport. This is a full-time position with benefits, offering a competitive salary of $18.00 per hour with bonus potential.

Job Summary

The successful candidate will provide exceptional customer service to internal and external customers, primarily face-to-face, supporting their branch and rental needs. They will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and facilitate the rental car check-in process.

Responsibilities
  • Provide high-level customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Process returns, check-ins, and exit kiosk transactions
  • Effectively market the company while picking up customers and/or dropping off customers in a safe and courteous manner
  • Understand and communicate rental terms and conditions, vehicle features, and other services
  • Sell optional protection products, upgrades, fuel options, and other additional equipment
Requirements
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • Able to work the posted schedule
About Us

Enterprise Mobility Inc is an equal opportunity employer dedicated to providing excellent customer service. We offer a supportive and dynamic work environment that fosters growth and development.



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