Technology Operations Systems Specialist

1 week ago


Silver Lake, Kansas, United States Walmart Full time

Position Overview:
This role is pivotal in providing around-the-clock Level 2 support for batch processing systems utilized by Walmart and Sam's Club globally. The successful candidate will demonstrate the ability to manage multiple tasks while effectively communicating with customers through various channels, including phone, video conferencing, and messaging platforms.

Key Responsibilities:

  • Monitor batch processing flows and escalate issues as necessary to meet service level agreements.
  • Restart a significant percentage of batch jobs while engaging with customers via phone.
  • Oversee both mainframe and open systems to ensure operational stability during batch job execution.
  • Provide continuous Level 2 support for global batch scheduling operations.
  • Utilize diverse communication methods to assist customers effectively.

Qualifications:

  • Experience with mainframe systems is advantageous but not mandatory.
  • Proficient in multitasking across various communication platforms.
  • Familiarity with Job Control Language (JCL) is preferred.
  • Strong typing skills combined with effective phone communication.
  • Possess a positive attitude and a willingness to learn.
  • Basic computer literacy, including proficiency in common software applications.

About Walmart Global Tech:
At Walmart Global Tech, we are committed to leveraging technology to enhance the shopping experience for millions. Our team comprises software engineers, data scientists, and IT professionals dedicated to driving innovation in retail. We foster an environment where creativity and technical expertise converge to redefine the future of shopping.

Work Environment:
We embrace a hybrid work model that combines in-office collaboration with remote flexibility, enabling our teams to work efficiently while maintaining a healthy work-life balance.

Benefits:
We offer a competitive compensation package, including performance-based incentives, comprehensive health plans, and a robust retirement savings program. Additional benefits include paid time off, parental leave, and various wellness programs.

Diversity and Inclusion:
Walmart is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all associates.

Note: This job description outlines the general nature and level of work expected in this position and is not intended to be a comprehensive list of all responsibilities and qualifications.



  • Silver Lake, Kansas, United States Walmart Full time

    Position Overview: We are seeking a dedicated professional to provide 24/7 Level 2 support for batch scheduling operations across various platforms. This role is crucial in ensuring the stability and efficiency of our systems, which serve Walmart and Sam's Club globally. Key Responsibilities: As a Systems Specialist, your duties will include: Monitoring...


  • Silver Lake, Kansas, United States Walmart Full time

    Position Overview: This role is pivotal in ensuring seamless operations within our technology framework, providing critical support for batch scheduling systems utilized globally. Key Responsibilities: As a Systems Administrator, you will engage in 24/7 Level 2 support for batch schedulers operating on both mainframe and open systems. Your ability to manage...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleThis is a challenging and rewarding opportunity to join the Walmart Global Tech team as a Systems Administrator, Technology Operations Specialist. As a key member of our team, you will be responsible for providing 24/7 L2 support for Walmart & Sams around the globe for batch schedulers that run on the mainframe and open systems.Key...


  • Silver Lake, Kansas, United States Walmart Full time

    Position Overview:Are you driven by the challenge of tackling intricate business challenges? Do you possess a flair for utilizing your expertise in instructional design, educational psychology, and communication to inspire and engage others? If this resonates with you, consider joining a premier Information Security team where you will have the opportunity...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Walmart Global Tech. As a key member of our infrastructure team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our systems and infrastructure.Key ResponsibilitiesProvide technical support and troubleshooting...


  • Silver Lake, Kansas, United States Store No. 8 Full time

    About the RoleStore No. 8 is seeking an experienced AI Data Specialist II to join our team. As a key member of our data operations team, you will play a critical role in providing essential support for AI operations within the department.Key ResponsibilitiesProvide data insights and analytics to inform business decisionsCollaborate closely with product...


  • Silver Lake, Kansas, United States Walmart Full time

    Position Overview:As a key member of our team, you will play a pivotal role in enhancing operational efficiency through advanced systems and infrastructure engineering. Your expertise will help us deliver a superior operating system experience that meets the diverse needs of our global workforce.Key Responsibilities:In this role, you will:Drive technical and...


  • Silver Lake, Kansas, United States Walmart Full time

    Position OverviewAs a pivotal leader in our organization, you will oversee the strategic direction and operational execution of technology initiatives that enhance customer fulfillment experiences. Key ResponsibilitiesIn this role, you will:Shape the long-term vision and strategy for omni-channel fulfillment, ensuring clarity and control for our...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Tax Technology Associate to join our team at Walmart. As a key member of our tax operations team, you will play a crucial role in supporting tax operations and third-party applications.Key ResponsibilitiesUtilize technology tools and systems to enhance tax processes and optimize efficiencyAnalyze data to identify...


  • Silver Lake, Kansas, United States Walmart Full time

    Position OverviewIn this pivotal role, you will play a key part in the Operations Technology team, spearheading initiatives that enhance post-transaction fulfillment strategies aimed at boosting customer loyalty, driving revenue, and increasing profitability for the eCommerce sector. Your contributions will be vital in achieving optimal order fulfillment and...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Senior Systems and Infrastructure Engineer to join our team at Walmart Global Tech. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining the technical infrastructure that supports our mobile devices and applications.Key ResponsibilitiesMaintain and...


  • Silver Lake, Kansas, United States Store No. 8 Full time

    About the RoleAt Store No. 8, we are seeking a highly skilled AI Data Specialist II to join our team. As a key member of our department, you will play a critical role in providing essential support for AI operations and collaborating closely with Product Managers, Operation Managers, and Engineering Managers to ensure seamless communication and execution of...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Software Engineer to join our EBS Finance Technology team at Walmart Global Tech. As a key member of our team, you will be responsible for designing, developing, and maintaining the front-end application using React JS, ensuring a high-quality user interface for finance operation users.Key ResponsibilitiesDesign...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Walmart Global Tech. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our team members and customers.Key ResponsibilitiesProvide technical support and assistance to team members and customers via phone,...


  • Silver Lake, Kansas, United States Walmart Full time

    Position Overview:As a key member of our team, you will play a vital role in ensuring the robustness and efficiency of our infrastructure systems.Your Responsibilities:Infrastructure Upkeep:In this capacity, you will utilize your expertise in various infrastructure maintenance tools and methodologies. You will be responsible for developing and adhering to...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Systems Engineer III to join our Cryptography team at Walmart Global Tech. As a key member of our team, you will play a critical role in ensuring the security and integrity of our systems and data.Key ResponsibilitiesAssist in the implementation and execution of standards, architecture, and best...


  • Silver Lake, Kansas, United States Sam's Club Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our team at Sam's Club. As a key member of our software engineering team, you will be responsible for designing, developing, and deploying highly performant distributed systems that support our business growth.Key ResponsibilitiesLead Engineering Projects: Collaborate with...


  • Silver Lake, Kansas, United States Walmart Full time

    About the RoleWe are seeking a highly skilled Senior Systems and Infrastructure Engineer to join our team at Walmart Global Tech. As a key member of our Hardware Stability Team, you will be responsible for designing, developing, and implementing infrastructure monitoring and reporting for Linux installations at our scale.Key ResponsibilitiesInfrastructure...


  • Silver Lake, Kansas, United States Walmart Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and detail-oriented Product Development Specialist to join our team at Walmart. As a Product Development Specialist, you will play a critical role in driving the development of our products and services, working closely with cross-functional teams to identify business opportunities and develop...


  • Silver Lake, Kansas, United States Walmart Full time

    Job DescriptionJob Summary:This role is responsible for supporting the development of digital products and services at Walmart. The Product Development Specialist will work closely with cross-functional teams to gather requirements, design, and implement new features and products that meet the needs of our customers.Key Responsibilities:Collaborate with...