Case Support Specialist

1 month ago


Palmetto, Georgia, United States Georgia Baptist Children's Homes and Family Ministries Inc Full time
Job Summary:

The Case Aide is a vital member of our team, providing case support to case managers, serving as a resource for schools and families, and offering additional support for youth in assigned programs. This role requires a high level of commitment to Sanctuary practice, utilizing tools that reinforce our shared language to create a trauma-responsive culture.

Key Responsibilities:
  1. Maintain accurate and timely client case records, including intake documentation, service plans, and other required documentation.
  2. Ensure compliance with agency, licensing, accreditation, and ORR contract requirements by maintaining case records and other required documentation.
  3. Effectively utilize computer software systems to support client records and requirements.
  4. Develop and implement plans for the safety and well-being of clients.
  5. Assist in implementing plans for client permanency, which may include providing travel support during discharge to identified placements.
  6. Process intakes according to agreed procedures and standards.
  7. Provide required documentation for assigned duties, meeting deadlines for reports.
  8. Support House Managers and Youth Care Workers, filling in as needed.
  9. Utilize personal safety plans for managing emotions and interactions with staff and clients.
  10. Maintain a supportive caseload as assigned by the agency.
  11. Participate in on-call duties as assigned.
Qualifications:
  1. Bilingual Spanish/English required.
  2. At least 21 years of age.
  3. Master's degree in social work, psychology, education, or counseling with two years of experience in childcare.
  4. Ability to render duties and responsibilities required of this position.
  5. Problem-solving ability; able to develop and implement procedures.
  6. Strong written and verbal communication skills.
  7. Proficient in agency-required computer skills.
  8. Adequate training or experience to demonstrate possession of knowledge and skills necessary to perform duties and tasks assigned.
  9. Ability to handle multiple tasks simultaneously.
Ongoing Qualifications:
  • Agree to abide by all policies, rules, guidelines, and regulations of Georgia Baptist Children's Homes and Family Ministries, Inc.
  • Exhibit tactfulness and good judgment in dealing with people.
  • Familiar with traditional Baptist tenets, customs, and practices and maintain a compatible lifestyle.
  • Meet all employee guidelines and qualifications as outlined by GBCH & FM, license, contracts, and accreditation.
  • Ability to work in partnership with other members in a team approach.
  • Arrive to work on time and as scheduled.
  • Achieve and accomplish annual goals assigned by supervisor or provide acceptable documentation as to why goals were not met.
  • Understanding of confidential issues and protected information assigned under HIPAA.
  • Exhibit the Core Values of Georgia Baptist Children's Homes and Family Ministries, Inc.
  • Utilize the Sanctuary Model of Care and conduct job responsibilities in a trauma-responsive manner.
  • Complete required staff development hours within the program, including 24 hours in child care-related training, current CPR, 1st Aid, and approved emergency safety intervention training.
  • Annual physical.
  • Favorable MVR and fingerprint results.
  • Maintain a valid State Driver's License as required.

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