Case Support Specialist
1 month ago
The Case Aide is a vital member of our team, providing case support to case managers, serving as a resource for schools and families, and offering additional support for youth in assigned programs. This role requires a high level of commitment to Sanctuary practice, utilizing tools that reinforce our shared language to create a trauma-responsive culture.
Key Responsibilities:
- Maintain accurate and timely client case records, including intake documentation, service plans, and other required documentation.
- Ensure compliance with agency, licensing, accreditation, and ORR contract requirements by maintaining case records and other required documentation.
- Effectively utilize computer software systems to support client records and requirements.
- Develop and implement plans for the safety and well-being of clients.
- Assist in implementing plans for client permanency, which may include providing travel support during discharge to identified placements.
- Process intakes according to agreed procedures and standards.
- Provide required documentation for assigned duties, meeting deadlines for reports.
- Support House Managers and Youth Care Workers, filling in as needed.
- Utilize personal safety plans for managing emotions and interactions with staff and clients.
- Maintain a supportive caseload as assigned by the agency.
- Participate in on-call duties as assigned.
- Bilingual Spanish/English required.
- At least 21 years of age.
- Master's degree in social work, psychology, education, or counseling with two years of experience in childcare.
- Ability to render duties and responsibilities required of this position.
- Problem-solving ability; able to develop and implement procedures.
- Strong written and verbal communication skills.
- Proficient in agency-required computer skills.
- Adequate training or experience to demonstrate possession of knowledge and skills necessary to perform duties and tasks assigned.
- Ability to handle multiple tasks simultaneously.
- Agree to abide by all policies, rules, guidelines, and regulations of Georgia Baptist Children's Homes and Family Ministries, Inc.
- Exhibit tactfulness and good judgment in dealing with people.
- Familiar with traditional Baptist tenets, customs, and practices and maintain a compatible lifestyle.
- Meet all employee guidelines and qualifications as outlined by GBCH & FM, license, contracts, and accreditation.
- Ability to work in partnership with other members in a team approach.
- Arrive to work on time and as scheduled.
- Achieve and accomplish annual goals assigned by supervisor or provide acceptable documentation as to why goals were not met.
- Understanding of confidential issues and protected information assigned under HIPAA.
- Exhibit the Core Values of Georgia Baptist Children's Homes and Family Ministries, Inc.
- Utilize the Sanctuary Model of Care and conduct job responsibilities in a trauma-responsive manner.
- Complete required staff development hours within the program, including 24 hours in child care-related training, current CPR, 1st Aid, and approved emergency safety intervention training.
- Annual physical.
- Favorable MVR and fingerprint results.
- Maintain a valid State Driver's License as required.
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