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Senior Operations Manager
2 months ago
Job Title: Senior Operations Manager
Job Summary:
JobRialto is seeking a highly experienced Senior Operations Manager to lead our Client Operations team. As a key member of our leadership team, you will be responsible for ensuring the successful delivery of our services to our clients.
Key Responsibilities:
- Develop and implement operational strategies to drive business growth and improve efficiency
- Lead a team of operations managers to ensure seamless delivery of services to clients
- Collaborate with cross-functional teams to identify and implement process improvements
- Manage and analyze key performance indicators (KPIs) to drive business decisions
- Develop and maintain strong relationships with clients to ensure their needs are met
- Identify and capitalize on new business opportunities to drive revenue growth
Requirements:
- Minimum 12 years of experience in a senior operations management role
- Proven track record of driving business growth and improving efficiency
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze complex data and drive business decisions
- Experience with project management methodologies and tools
Preferred Qualifications:
- PMP or other project management certification
- Six Sigma training or certification
Education:
Bachelor's degree or foreign equivalent required from an accredited institution
Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 14 years of experience related to the job description