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Restaurant Operations Manager

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Five Guys Burgers and Fries Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Five Guys Burgers and Fries. As an Assistant General Manager, you will play a key role in the success of our restaurant, leading a team of employees and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, hire, and train high-quality team members who demonstrate exceptional customer service skills and a passion for delivering perfect food.
  • Team Development: Continuously improve the skills, knowledge, and morale of all employees under your supervision, ensuring they receive the necessary training and support to excel in their roles.
  • Leadership and Communication: Treat all employees with dignity and respect, creating a positive and inclusive work environment where everyone feels valued and empowered to succeed.
  • Inventory Management and Financial Analysis: Manage inventory levels, analyze financial documents, and make data-driven decisions to maximize restaurant profitability and drive sales growth.
  • Store Operations: Have full accountability for the day-to-day operations of the restaurant, including secret shopper results and ensuring a high level of customer satisfaction.
Benefits
  • Competitive Wages
  • Attainable Quarterly Bonuses
  • Paid Time Off
  • Employee Meals
  • Growth Opportunities
  • Monthly Health Insurance Contribution (for qualifying plans)
Requirements
  • Positive Attitude and Leadership Skills: Demonstrate a positive, friendly, and upbeat demeanor, with a strong ability to lead and motivate a team.
  • Communication and Interpersonal Skills: Possess strong communication skills, with the ability to effectively interact with employees, customers, and management.
  • Problem-Solving and Adaptability: Show a high sense of urgency, integrity, and a strong work ethic, with the ability to adapt to changing situations and priorities.
  • Physical Demands: Be able to lift 50 pounds at a time and stand for 8 hours at a time, with a valid Southern Nevada Health Department Food Handler Card prior to employment.
  • Education and Certifications: Possess a high school diploma or equivalent, with ServSafe Certification and previous management experience a plus.