Digital Connection Technician

3 days ago


Cedar Rapids, Iowa, United States ImOn Communications Full time

Job Overview:

We are seeking a highly skilled Digital Connection Technician to join our team at ImOn Communications.

This role involves installing, operating, inspecting, maintaining, and servicing digital, cable, high-speed data, and digital phone equipment.

The successful candidate will provide excellent customer service and communicate effectively with customers and coworkers.

Main Responsibilities:

  • Install, connect, or adjust equipment for customers.
  • Test equipment to ensure proper functioning.
  • Travel to customers' premises to install, maintain, or repair electronic reception equipment or accessories.
  • Measure signal strength at utility pole or customer premises, using electrical test equipment.
  • Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
  • Access specific areas to string lines or install terminal boxes, auxiliary equipment, by climbing ladders or entering crawl spaces.
  • Explain cable service to subscribers after installation and collect any installation dues that are due.

Requirements:

  • High-school diploma or equivalent GED or work experience.
  • Must have a valid state-issued Driver's License.
  • Good Communication Skills: Job Requires effective communication with customers and coworkers.
  • Social Orientation: Job requires being personally connected to customers, colleagues, and communities we serve.
  • Leadership: Job requires creativity and willingness to lead, take charge and offer opinions and direction.
  • Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.

Benefits:

  • A competitive estimated salary of $50,000 - $75,000 per year, depending on experience.
  • A 401(k) plan with up to a 4% company match.
  • Insurance benefits that include multiple health insurance plans to choose from, Dental insurance, free Vision insurance and Life/Disability insurance.
  • A robust wellness program that offers annual health screenings as well as fitness incentives.
  • Work/Life balance that includes several different types of paid time off such as paid holidays, vacation time, personal time, volunteer time off as well as parental leave and bereavement leave.


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