Appliance Repair Professional

2 weeks ago


Oakland, California, United States Kerenza Appliance Full time
Job Summary

We are seeking an experienced Appliance Repair Professional to join our team at Kerenza Appliance Repair. As a key member of our team, you will be responsible for providing high-quality repair services to residential customers in the SF Bay Area.

About Us

Kerenza Appliance Repair is a reputable company that has set the standard for professionalism, expertise, and customer service in the appliance repair industry. We strive to provide exceptional service to our customers while maintaining a safe and respectful work environment.

Salary and Benefits

The successful candidate can expect a competitive salary upwards of $85,000 per year, with opportunities for growth and professional development. Our comprehensive benefits package includes health insurance, retirement plan, paid holidays, paid time off, take-home service vehicle, gas card, tablet with data plan, uniforms and inventories supplied, and ongoing paid training.

Responsibilities
  • Provide knowledgeable, courteous, and professional customer service
  • Acknowledge and respond to customer needs in a timely manner
  • Accurately diagnose and repair major brands of kitchen and laundry appliances in customers' homes
  • The ability to read, understand, and navigate through information presented in schematics and diagrams
  • Research and specify parts needed for repairs
  • Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
  • Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
  • Complete invoices, daily route sheets, and weekly reports as required
  • Perform other duties as needed which may include cross-training in related positions
Requirements
  • Mechanical Aptitude
  • High school graduate or equivalent
  • Valid Driver's License with a clean record
  • Must be at least 18 years of age
  • Proficiency to navigate tablet-based technology
  • The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
  • Must be able to pass background and drug test
Physical Demands

The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.



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