General Manager
3 days ago
We are seeking a highly motivated and experienced General Manager to lead our team at Planet Fitness - Lev Management. As a General Manager, you will be responsible for creating a positive staff and member experience by providing exceptional customer service to our employees, members, and guests.
Key Responsibilities- Lead a team of staff members to achieve sales and membership goals
- Oversee staffing schedules and ensure all shifts are covered
- Train and coach staff members to provide exceptional customer service
- Resolve employee and member issues or concerns in a professional manner
- Perform membership-related functions such as sign-ups, cancellations, and collecting unpaid balances
- Delegate and oversee regular cleaning and sanitizing of club areas
- Track Key Performance Indicators such as signups, guest counts, and cancels
- High school diploma or equivalent
- Prior management or supervisor experience preferred
- Must be willing to become CPR/AED certified
- Must be available to oversee staff and operations of a 24-hour facility
- Must be willing to complete a background check
- Must be willing to occasionally travel for training and to support other locations
- Career advancement opportunities
- Weekly pay with monthly bonus opportunities
- Black Card membership, employee perks, rewards, and discounts
- Paid breaks
- Paid time off
- 401(k) & Roth Retirement savings plan (with employer match)
We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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