Banquet Server

2 days ago


Costa Mesa, California, United States Cafe Sevilla Full time
Banquet Server Job Description

Cafe Sevilla is seeking a skilled Banquet Server to join our team. As a Banquet Server, you will be responsible for ensuring our guests have an exceptional dining experience during banquets and special events.

Key Responsibilities:
  • Promote and sell our culinary delights, unique beverages, and other specials/promotions while educating guests about our food, wines, and culture.
  • Follow our Steps of Service specific to the job code and use our Opening and Closing Checklists to track completion of opening and closing procedures.
  • Create a positive guest experience and cultivate customer return by responding to guests' needs and requests in a timely manner.
  • Evaluate the quality of all items being served and ensure all items are specific to the menu listed on the Banquet Event Order.
  • Collect funds for payment of all food and beverages served and follow cash handling procedures.
  • Address routine guest concerns in accordance with our requirements and notify a manager immediately for all non-routine guest concerns.
  • Maintain all side work and room appearance to the proper standards and ensure space is set up and ready by designated time.
  • Properly complete all end of the night side work for banquets/events and side work is to be signed off by a manager prior to clocking out.
  • Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
  • Knowledge of all Best Practices applicable to the job code and completion of all assigned training tests & courses.
  • TEAM WORK- Always keep a positive work attitude and friendly demeanor with the ability to work well with coworkers and as a team when necessary.
Additional Responsibilities:
  • Clock-in and out for each work day properly and immediately notify a manager if a clock-in or clock-out is missed or incorrectly recorded.
  • All breaks must be taken per Company Policy outlined in the Sevilla Handbook.
  • Take a meal period when 6 or more hours are worked in one work shift and start the meal period no later than the beginning 5th hour of work.
  • Immediately notify a manager if you feel you are not able to take a meal period or 10-minute break for any reason.
  • Attend and participate in all mandatory staff meetings.
  • Report suspicions of harassment, discrimination, retaliation, and/or safety issues immediately to a Manager.
Requirements:
  • High School Diploma or equivalent.
  • 2+ years related experience and/or training in a fast-paced, fine dining establishment; or equivalent combination of education and experience.
  • Working knowledge of state and federal safety and sanitary requirements.
  • Current Food Handler's Card, LEAD Card, and ServSafe certification.
  • Working knowledge of Company POS and timekeeping systems.

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