Customer Service Representative

3 weeks ago


Kenmore, Washington, United States Paddock Chevrolet Full time
Job Overview

Paddock Chevrolet is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, handling customer inquiries, and promoting our dealership's services.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Provide accurate and timely information about our services and promotions
  • Assist customers with scheduling service appointments and resolving issues
  • Collaborate with sales and service teams to ensure seamless customer experiences
  • Participate in ongoing training and development to enhance customer service skills

Requirements:

  • 1+ year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and familiarity with CRM software

Benefits:

  • Competitive hourly rate and commission structure
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including health, vision, and dental insurance
  • PTO and sick leave
  • Employee appreciation events and recognition programs

Paddock Chevrolet is an equal opportunity employer and welcomes applications from diverse candidates.



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