Customer Service Representative
3 weeks ago
Paddock Chevrolet is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, handling customer inquiries, and promoting our dealership's services.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Provide accurate and timely information about our services and promotions
- Assist customers with scheduling service appointments and resolving issues
- Collaborate with sales and service teams to ensure seamless customer experiences
- Participate in ongoing training and development to enhance customer service skills
Requirements:
- 1+ year of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic computer skills and familiarity with CRM software
Benefits:
- Competitive hourly rate and commission structure
- Opportunities for career growth and advancement
- Comprehensive benefits package, including health, vision, and dental insurance
- PTO and sick leave
- Employee appreciation events and recognition programs
Paddock Chevrolet is an equal opportunity employer and welcomes applications from diverse candidates.
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