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Business Operations Analyst

2 months ago

Norristown, Pennsylvania, United States Gryphon Environmental LLC Full time
Job Description

Gryphon Environmental LLC is seeking a highly motivated individual for the position of Business Operations Analyst well-versed in SharePoint server-side programming, REST, SOAP, and other SharePoint APIs and Microsoft applications in direct support to the U.S. Army Reserve (USAR) 88th RD information Management Office (IMO).

The Business Operations Analyst supports the Data Analytics and Business Automation Laboratory (DABAL), which is responsible for the day-to-day operations to help advance Knowledge Management strategic goals in assessing, designing, developing, piloting, and implementing data and out-of-the-box software solutions to enhance unification in interoperability, minimize duplication of efforts, and enhance effective readiness solutions.

Key Responsibilities
  • Process Improvement
    • Collaborate with cross-functional teams to identify opportunities for process improvement.
    • Analyze business processes for identification of possible automation.
    • Work with business stakeholders and IT teams to determine requirements, locate patterns, and outline solutions.
  • Technical Documentation
    • Prepare and maintain technical documentation and training material for end users.
    • Validate documentation of stakeholder-provided information (i.e., flowcharts, layouts, diagrams, wireframes) are properly documented and on file.
  • Business Analysis
    • Elicit, analyze, and document business requirements from stakeholders.
    • Conduct interviews, workshops, and meetings to gather information and clarify business needs.
    • Create clear and concise business requirement documents, use cases, and functional specifications.
  • Project Management
    • Build and maintain relationships with stakeholders and manage their engagement throughout the project lifecycle.
    • Experience working on projects involving process improvements, system implementations, or business transformations.
Qualifications
  • Bachelor's degree in business administration, finance, computer science, or a related field; relevant and equivalent experience may be substituted for degree requirement.
  • Minimum of 2-3 years of relevant experience as a business analyst, preferably in a business or technology-driven organization.
  • Strong understanding of business analysis principles, methodologies, and best practices.
  • Proficiency in data analysis tools such as Excel, SQL, or similar software.
  • Experience with business intelligence tools such as Tableau, Power BI, or similar platforms.
  • Ability to gather, analyze, and interpret complex data sets to extract meaningful insights.
  • Familiarity with process modeling and workflow tools.
  • Knowledge of project management methodologies and tools is desirable.
  • Solid understanding of business operations, processes, and industry trends.
  • Ability to quickly grasp and learn new business domains and concepts.
  • Familiarity with relevant regulations and compliance requirements that impact the business.