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Account Associate

2 months ago

Cerritos, California, United States Jim Barr - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth through effective marketing and sales strategies.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with clients, proactively follow up to ensure continued satisfaction, and employ a customer-centric approach to guide clients through comprehensive insurance options.
  • Marketing and Sales: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse client needs.
  • Communication and Problem-Solving: Employ exceptional communication skills across all channels, demonstrate a people-centric mindset with a keen eye for detail, and proactively resolve customer inquiries in a timely and efficient manner.
What We Offer
  • Competitive Compensation: Earn a salary plus commission/bonus structure, with opportunities for career advancement and professional development.
  • Benefits Package: Enjoy a comprehensive benefits package, including 401k, health benefits, paid time off, and flexible hours.
  • Collaborative Environment: Thrive in a dynamic team environment, with opportunities to collaborate with experienced professionals and contribute to the growth and success of our agency.
Requirements
  • Marketing and Sales Skills: Demonstrate a genuine interest in marketing products and services that align with client needs and preferences.
  • Communication and Problem-Solving Skills: Employ exceptional communication skills, a people-centric mindset, and proactive problem-solving abilities to ensure swift resolutions for customer inquiries.
  • Technical Skills: Proficiency in learning and navigating computer functions efficiently, with a willingness to adapt to new technologies and systems.