Bar Back/Bartender Assistant
1 day ago
Job Title: Bar Back/Bartender Assistant
Job Summary:
We are seeking a highly skilled and enthusiastic Bar Back/Bartender Assistant to join our team at Joe's on Newbury. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities:
- Maintain a clean and organized bar area, ensuring that all equipment and supplies are readily available.
- Restock liquor, beer, and wine throughout the shift, ensuring that our guests have access to a wide range of beverages.
- Polish silverware and glassware to maintain a high level of cleanliness and presentation.
- Execute beverage tray service with precision and efficiency, ensuring that our guests receive their drinks in a timely manner.
- Answer guest questions regarding food and beverage offerings, providing recommendations and suggestions to enhance their dining experience.
- Adhere to all alcohol awareness procedures, ensuring that our guests are served responsibly and safely.
- Handle guest complaints professionally and alert a manager immediately, ensuring that our guests receive the highest level of service.
- Process payments and handle cash professionally and accurately, maintaining a high level of financial integrity.
- Communicate with managers and hosts regarding table availability and key table updates, ensuring that our guests receive the best possible service.
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction.
- Maintain a high level of cleanliness and sanitation, adhering to all health and safety protocols.
- Demonstrate professional and gracious demeanor at all times, providing exceptional customer service and ensuring a positive experience for our guests.
Requirements:
- Education: High School; able to communicate (speak, read, and write) in English.
- Experience: Previous hospitality experience is preferred.
- Computer Skills: N/A.
- Certificates & Licenses: N/A.
- Other Requirements: Must meet local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time.
Working at Tavistock Restaurant Collection:
We are a dynamic and growing restaurant company that values our employees and provides opportunities for growth and development. Our team members are passionate about delivering exceptional customer service and creating memorable experiences for our guests. If you are a motivated and enthusiastic individual who is passionate about hospitality, we encourage you to apply for this exciting opportunity.
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