Service Advisor

1 month ago

Patterson, California, United States Loves Travel Stops & Country Store Full time
Service Advisor Job Description

About the Role:

We are seeking a skilled Service Advisor to join our team at Love's Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through exceptional customer service, leadership, and salesmanship.

Key Responsibilities:

  • Maintain a safe and clean facility, ensuring a positive customer experience.
  • Greet customers, address vehicle service needs, and document issues in a professional and courteous manner.
  • Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals and payments.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work, handling customer complaints and resolving concerns.

Requirements:

  • 6 months of experience in customer service or sales preferred.
  • Valid driver's license with a clean safety record, and pass a drug screening and medical exam as per regulations.

What We Offer:

  • Competitive pay and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Love's:

Love's Travel Stops and Country Stores is a family-owned and operated business with a commitment to innovation and customer satisfaction. We offer a range of products and services to meet the needs of professional drivers, fleets, and four-wheel customers. Our company culture values diversity, inclusion, and community involvement.

Join Our Team:

At Love's, we are dedicated to providing exceptional customer service and creating a positive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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