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Automotive Customer Service Representative
2 months ago
As a key member of the Stranik Automotive Group, the Automotive Service Advisor plays a vital role in ensuring customer satisfaction and operational efficiency.
Key Responsibilities:
- Customer Interaction: Welcome service clients with professionalism and courtesy, establishing a positive first impression.
- Vehicle Assessment: Conduct thorough inspections of vehicles and reference service histories to accurately determine customer needs.
- Estimation and Authorization: Provide clear and precise estimates regarding costs and completion times for recommended services, ensuring proper authorization is obtained from customers.
- Service Monitoring: Regularly check on the status of vehicle services throughout the day to keep customers informed.
At Stranik Automotive Group, we value dedicated professionals who are committed to delivering exceptional service and fostering long-term customer relationships. Your expertise will contribute to our mission of excellence in automotive care.
