Appliance Repair Technician

3 days ago

Grand Rapids, Michigan, United States Transformco Full time

Job Summary

We are seeking a skilled Appliance Repair Technician to join our team at Sears Home Services. As a key member of our team, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.

Responsibilities

  • Drive to multiple customer's homes daily to diagnose and repair appliances with high levels of quality and efficiency.
  • Deliver excellent customer experience that exceeds expectations consistently.
  • Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
  • Keep company truck well-maintained & organized, and help manage parts efficiently.

Requirements

  • High school diploma or general education degree.
  • EPA Type I or EPA Universal certification.
  • Mechanical knowledge and aptitude, including use of testing & repair tools.
  • Experience repairing and diagnosing a variety of home appliances preferred.
  • Ability to follow directions and processes for quality workmanship.
  • Ability to use smartphone, including use for part ordering.
  • Successfully pass a background & drug screen.
  • Valid driver's license for the state(s) in which you work.
  • Ability to travel up to 100%.
  • Ability to work variable and flexible hours, including required overtime.

What We Offer

  • Great hourly rates - $22 - $28 / hourly base rate, depending on experience, certification and location.
  • Benefits - Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.
  • 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
  • More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
  • Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
  • Expert training - Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
  • Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
  • Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is > 12 years.
  • Tools Provided - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

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