Client Relationship Representative
1 month ago
First Merchants Bank is seeking a highly skilled Client Relationship Representative to join our team. As a key member of our banking center, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.
Key Responsibilities:- Customer Service: Respond to customer inquiries, resolve issues, and provide personalized solutions to meet their financial needs.
- Sales and Service: Sell bank products, make customer referrals, and participate in daily/weekly meetings and coaching sessions to drive sales growth.
- Operations: Balance cash, daily transactions, vault, and ATM, and ensure compliance with regulations and reporting requirements.
- Leadership: Train, coach, and guide staff with operational and sales skills, and participate in leading sales and service activities at the banking center.
- High School Diploma or Equivalent.
- Minimum of 6 months of experience selling products or services.
- Minimum of 1 year of sales, banking, and/or related experience.
- Ability to travel daily to banking centers within assigned region.
- S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
- Ability to obtain Notary Public designation.
- Base Pay PLUS Bonuses.
- Medical, Dental, and Vision Insurance.
- 401k.
- Health Savings and Flexible Spending Accounts.
- Vacation/Sick Time.
- Paid Holidays.
- Paid Parental Leave.
- Tuition Reimbursement.
- Additional Benefits.
First Merchants Bank is a leading financial institution that is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life. We are committed to attracting and engaging teammates of diverse backgrounds and believe in the power of inclusion and belonging.
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