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Office Operations Specialist I
2 months ago
Position Summary: The Administrative Services Associate I will oversee a variety of tasks at a designated client location. Responsibilities may encompass standard office duties such as document reproduction, mail handling, scanning, hospitality services, and reception duties. This role is focused on fulfilling client expectations as outlined in the agreement with Loffler Companies, Inc.
Key Responsibilities:
The following responsibilities are essential for the effective execution of this role, with reasonable accommodations available if necessary. Any additional tasks are considered part of 'other related duties as assigned':
Material Handling
- Prepare and package items for shipment and distribution.
- Utilize designated control systems to ensure job accuracy and inventory management.
Mail Management
- Receive, categorize, and deliver mail according to client specifications.
- Prepare outgoing mail using the appropriate mailing equipment.
- Adhere to all postal regulations.
Document Services
- Produce, finalize, and deliver completed products based on user requests.
- Employ provided software to schedule and invoice print/copy tasks.
- Assist with file editing and preparation for printing as needed.
Scanning Services
- Digitize original documents into specified client locations.
- Process original documents according to client guidelines.
- Maintain high output levels and accuracy.
Reception Duties
- Answer incoming calls, welcome clients and visitors, and perform other assigned tasks.
Event Support
- Set up conference and event spaces. Ensure meeting areas are clean, stocked, and prepared.
Delivery Services
- Manage deliveries within and outside client locations.
Shipping and Receiving
- Utilize shipping systems (UPS, FedEx, etc.) and client systems for receiving and dispatching items.
Additional related duties may be assigned as necessary.
Qualifications:
- Ability to work independently with minimal supervision.
- Valid driver's license and a clean driving record are required.
- Capable of working under pressure and meeting deadlines.
- Attention to detail and accuracy in handling information.
- Effective written and verbal communication skills.
- Basic proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong interpersonal and customer service skills.
- Demonstrated motivation, good judgment, and decisiveness.
- Organizational skills and flexibility in planning.
Education and Experience:
- High School Diploma or equivalent is required.
- Previous experience in customer service is preferred.
- No specific industry experience is necessary.
Supervisory Responsibilities:
- May be required to train and develop skills for potential supervisory roles.
Work Environment:
The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
- The noise level in the work environment is typically minimal to moderate.
- Ability to lift up to 50 lbs.
Why Join Us?
- Recognized as a Top Workplace.
- Opportunities for Career Advancement.
- Employer-paid Life Insurance and Disability coverage.
- Generous Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave.
- Comprehensive Benefits Package including FSA, Medical, Dental, and Vision coverage.
- 401K plan with Employer Matching.
- Tuition Reimbursement available.