Area Manager
4 weeks ago
Chewy is seeking a skilled Area Manager to lead our Wilkes-Barre, PA. Fulfillment Center. This individual will oversee the direction of hourly associates in receiving, storage, and shipping of products. The successful candidate will be responsible for meeting and exceeding productivity, labor, and quality objectives.
Key Responsibilities:- Manage day-to-day operations in a fast-paced E-Commerce distribution environment, maintaining a positive leadership presence.
- Establish and enforce standards to ensure efficiency and quality.
- Collaborate with associates to ensure their success and growth.
- Oversee the accurate unloading and put-away of containers, ensuring timely returns and 100% accuracy.
- Provide comprehensive orientation and training to hourly associates, verifying understanding of standards and expectations.
- Monitor employee activities, offering assessments and feedback on safety, quality, metrics, and demeanor.
- Address employee questions and concerns, maintaining a positive work environment and earning trust.
- Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of appropriate behavior.
- Develop and promote open lines of communication to maintain positive employee relations, encourage employee involvement, and recognize employees for their accomplishments and ideas.
- Complete required documentation for tracking attendance, efficiency, behavior, and safety.
- Investigate processes and drive improvements through associate feedback, data analysis, and up-channeling changes to achieve departmental goals.
- Associate Degree; Bachelor's degree preferred.
- 2-4 years' supervisory experience in a warehouse or distribution center environment.
- Excellent interpersonal skills, oral and written communication skills, and strong attention to detail.
- Intermediate skills in working on computers – Microsoft Office package and time-keeping software solutions.
- Ability to work flexible schedules, including nights and weekends, as business requires.
- Position may require travel.
- Bonus: Bilingual in Spanish.
Chewy is committed to equal opportunity and diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy). To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy).
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