Shift Manager

4 days ago


WilkesBarre, Pennsylvania, United States Five Guys Full time
Job Summary

As a Shift Manager at Five Guys, you will be responsible for directing the daily operations of a restaurant in the General Manager's absence. This includes ensuring compliance with company standards in all areas of operation, including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.

Key Responsibilities
  • Lead a team of Crew Members and Shift Leaders to ensure excellent customer service and high-quality food products.
  • Manage restaurant operations, including inventory, scheduling, and customer relations.
  • Develop and implement strategies to improve restaurant performance and customer satisfaction.
  • Collaborate with the General Manager to achieve business objectives and goals.

What We Offer
  • A fast-paced, high-energy environment with opportunities for career growth and development.
  • Competitive base pay and excellent potential bonus.
  • Free meals while working.
  • 401(k), Medical, Dental, and Vision benefits based on eligibility.

Requirements
  • 1-2 years of supervisory experience in a food service or retail environment.
  • Ability to lead and motivate a team to achieve excellent customer service and high-quality food products.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Five Guys Core Convictions
  • Remain Humble - It means you're never above having to do the dishes.
  • Exceed Expectations - Consistently give them more than they asked for.
  • Always Do The Right Thing - Let your conscience be your guide and your grit.
  • Lead By Example - Show them what it looks like to be a great leader.

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