Sales Coordinator

1 day ago

Columbus, Ohio, United States undisclosed Full time
Sales Coordinator Job Description

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at undisclosed. As a Sales Coordinator, you will provide administrative support to our sales department, including the Director of Sales as needed.

Key Responsibilities:

  • Provide administrative support to the sales department, including contract merging, reviewing, and routing for DOS approval.
  • Set up and manage group reservations, including rate loading in OnQ for Group Business.
  • Distribute group resumes and/or BEOs for completion and review prior to staff meetings and BEO meetings.
  • Maintain and update group files and permanent files.
  • Direct liaison with designated accounts for rooming lists and ensuring purchase orders are received for accounting and processed correctly.
  • Establish and maintain sales files, break down, review, and file group information after groups are past.
  • Acts as the Lead Catcher with CVB for lead retrieval, responds to CVB for pickup reports, confirmation reports.
  • Books short-term and social rooms only groups based on guidelines set by DOS and VP Sales and Marketing.
  • Update hotel information for sales packets and maintain stock of sales packets for sales managers.
  • Assist DOS with miscellaneous monthly reports, marketing information, mailings, and blast emailing.
  • Conduct hotel tours for walk-ins if no sales manager is available.
  • Manage showroom needs for sales managers, including inspecting rooms to ensure cleanliness and functionality.
  • Distribute completed Site Inspection Form, VIP Guest or Amenity Form.
  • Reservation-related duties, including downloading and inputting rooming lists from third-party reservation systems.

Requirements:

  • High school diploma or equivalent required; college preferred.
  • Prior hotel experience preferred.
  • Basic computing skills, including Microsoft Word, Excel, and Sales System Software.
  • Typing skills and ability to operate standard office equipment.
  • Ability to work with staff that speaks different languages.

Work Habits:

  • Adaptability to change in work area and hotel procedures.
  • Ability to solve routine problems and ask for help when needed.
  • Positive guest and associate experience.

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