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Hotel Housekeeper

2 months ago


Florence, United States Boyd Gaming Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Housekeeper - Day to join our team at Belterra Casino Resort. As a key member of our housekeeping team, you will be responsible for providing exceptional customer service and maintaining the highest standards of cleanliness throughout our hotel tower.

Responsibilities
  • Customer Service: Provide superior customer service to both internal and external customers, ensuring a positive experience for all guests.
  • Cleaning and Maintenance: Clean hotel rooms, hallways, linen rooms, employee and storage areas, and maintain all equipment used throughout the shift.
  • Documentation: Maintain proper documentation of all duties accomplished during a working shift.
  • Safety and Security: Report all safety hazards or maintenance deficiencies for proper handling and abide by all security measures.
  • Guest Interaction: Greet all guests throughout the shift with a pleasant expression and assist guests with issues within your control.
Requirements
  • Experience: At least 6 months of housekeeping experience in a hotel, motel, inn, or similar establishment.
  • Availability: Must have flexible availability, especially on weekends.
  • Cleaning Efficiency: Ability to clean as directed at an acceptable performance rate.
  • Age and Licenses: Must be at least 18 years of age and able to obtain and maintain all licenses/certifications per Federal, State, and Gaming regulations.
About Belterra Casino Resort

Belterra Casino Resort is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. We offer a first-class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio-designed golf course, and more than 50,000 square feet of meeting and conference space.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.