Senior Platform Architect
7 days ago
ServiceNow is seeking a highly skilled Senior Platform Architect to join our team. As a key member of our Customer Outcomes team, you will work closely with customers to help them achieve their business outcomes by providing Customer Success services.
The ideal candidate will have experience working as an enterprise architect with a successful track record in management consulting, focused on technology strategy, governance, data, and solution design. They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or annual planning functions.
Key Responsibilities:
- Develop strong relationships with c-suite and business leaders to understand the client's vision and how ServiceNow plays in their digital transformation journey.
- Interact with customer architecture personnel to analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives.
- Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices.
- Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption, and ongoing support.
Requirements:
- Consulting experience with a focus on technology strategy, governance, data, and solution design.
- Experience working with functional business leaders to identify business objectives and develop outcome-focused roadmaps.
- Large program experience leading architecture and design.
- Enterprise architecture experience with data modeling, core data design, security, integrations, and configuration management.
- Cloud application technology experience with implementation of cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
About ServiceNow:
ServiceNow is a global market leader in the cloud-based platform market, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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