Operations Supervisor

1 month ago


Lagrange, Indiana, United States CVS Health Full time

Job Summary:

As a key leader in the CVS Store Management team, the Operations Supervisor plays a vital role in planning and driving store execution and performance. This individual is responsible for building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensuring that store operations run smoothly and all opening and closing procedures are completed.

Key Responsibilities:

Work effectively with store management and store crews to achieve store goals and objectives

Supervise the store's crew through assigning, directing, and following up on all activities

Effectively communicate information both to and from store management and crews

Assist customers with their questions, problems, and complaints, promoting a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

Requirements:

Deductive reasoning ability, analytical skills, and computer skills

Advanced communication skills, supervision, and influencing skills

Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications:

Experience as a retail supervisor

Education: High School diploma or equivalent preferred but not required

Compensation:

The typical pay range for this role is $16.00 - $23.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors, including experience, education, geography, and other relevant factors.


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