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Assistant Restaurant Manager

2 months ago


Crystal Lake, Illinois, United States Guzman y Gomez Full time

About the Role:

We are seeking an experienced and motivated Assistant Restaurant Manager to join our team at Guzman y Gomez Mexican Kitchen. As a key member of our management team, you will be responsible for supporting the daily operations of the restaurant, leading the team through busy service periods, and driving exceptional customer service.

Key Responsibilities:

  • Team Leadership: Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales targets.
  • Operational Excellence: Ensure the smooth operation of the restaurant, including inventory management, staff scheduling, and maintaining high standards of cleanliness and hygiene.
  • Customer Experience: Proactively identify and resolve customer complaints, and implement initiatives to improve customer satisfaction.
  • Training and Development: Provide coaching and training to staff to enhance their skills and knowledge, and support their career development.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and controlling costs.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, preferably in a fast-paced hospitality environment.
  • Customer Service: Excellent customer service skills, with the ability to resolve customer complaints in a professional and courteous manner.
  • Communication: Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Problem-Solving: Ability to analyze problems and implement effective solutions.
  • Financial Management: Basic knowledge of financial management principles, including budgeting and forecasting.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.