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Restaurant Operations Manager
1 month ago
At Sonic Drive-In, we're looking for a talented Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in ensuring the smooth operation of our drive-in restaurants. Your primary responsibility will be to assist the General Manager in managing daily operations, including training and supporting team members to deliver exceptional customer service.
Key Responsibilities:- Manage, train, and monitor team members to ensure they meet operational standards.
- Direct and assign employees as needed to ensure all aspects of food service meet operational standards.
- Adhere to and monitor employee compliance of the employee handbook, policies, and practices.
- Perform restaurant opening and closing duties.
- Monitor and adjust staffing levels, inventory levels, and food cost control as needed.
- Complete weekly inventory as required.
- Assist with administrative duties, including maintaining files, records, and documentation.
- Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
- Ability to work irregular hours, nights, weekends, and holidays.
- General knowledge and understanding of the restaurant industry or retail operations required.
- Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience required.
- Effective communication skills; basic math, reading, and computer skills.
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
- Willingness to abide by the appearance, uniform, and hygiene standards at Sonic.
- Friendly and smiling faces that enjoy providing courteous food service to our guests.
- Professional individuals who value people and demonstrate respect for others.
- A team player willing to meet and exceed drive-in goals and objectives.
- Strong leadership skills with the ability to motivate and lead team members.
- Dedicated individuals with a proven track record of building sales, creative marketing, expense management, and developing people into successful teams.
We're an equal opportunity employer and welcome applications from qualified candidates who share our passion for delivering exceptional customer service and driving business success.
