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Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at West Virginia Northern Community College. This role will provide administrative and secretarial support to the Nursing Program, performing a variety of complex clerical and administrative duties.
Key Responsibilities- Maintain the Allied Health Student Application process, adhering to established procedures.
- Prepare correspondence and documents for eligible Nursing candidates, including confirmation letters, health records, background checks, and CPR certifications.
- Review and maintain required files for student confidential health and academic records.
- Coordinate Nursing student orientation, registration, CPR certification, and uniform purchases.
- Coordinate and support special events, including Student honors ceremonies, health fairs, and activities.
- Provide basic Nursing Program information to students.
- Maintain a scanning system for storage of Nursing Student and Program records.
- Answer incoming calls, provide information, take messages, and screen requests.
- Assist faculty, staff, students, and visitors with inquiries.
- Develop and maintain organized, up-to-date filing systems, using hard and soft systems as appropriate.
- Schedule and maintain appointments and meetings.
- Maintain required faculty documentation and schedule of due dates.
- Assist faculty to ensure students are informed of changes in class schedules, including faculty absences.
- Assist the program director to coordinate advisory committee meetings, maintain current membership lists, and distribute materials.
- Assist the program director in collecting data and preparing reports.
- Bachelor's degree in Office Administration or a field directly related to the area of assignment.
- Associate's Degree, Vocational/Technical degree with relevant and equivalent work experience and/or training may be considered.
- 1 year+ of experience in administrative office support, customer service in an office/client setting, and/or higher educational experience.
- Proficient in English written and verbal communication skills.
- Demonstrated customer service skills.
- Effective interpersonal skills.
- Articulate and responsive to colleagues.
- Ability to simultaneously handle multiple priorities.
- Excellent organizational skills.
- Friendly and service-oriented.
- Demonstrated time management and priority setting skills.
