Food Packing Operations Director

2 days ago


Schaumburg, Illinois, United States Feed My Starving Children Full time
About This Role:
As a Program Supervisor at Feed My Starving Children, you will oversee the food packing operations during scheduled shifts. You will delegate tasks, ensure operations run according to FMSC policies and procedures, and model excellent work performance. In addition, you will provide on-the-spot coaching to peers, recognize successes, and escalate issues as appropriate. When management is absent, you will serve as the primary authority on food quality and safety issues, compliance, questions, and emergencies. This includes completing PIC training, CPR, and first aid training. Occasionally, you will assist with audits from the FDA or other regulatory authorities as needed.

Main Responsibilities:
  • Supervise food packing operations during scheduled shifts, ensuring operations run smoothly from setup to cleanup.
  • Provide on-the-spot coaching to peers, recognizing successes and escalating issues as necessary.
  • Serve as the primary authority on food quality and safety issues, compliance, questions, and emergencies when management is absent.
  • Assist with audits from the FDA or other regulatory authorities as needed.
  • Create an impactful volunteer experience, telling volunteers about FMSC's mission and inviting them to volunteer again.
  • Give large group presentations, sharing food impact stories and information about FMSC.
  • Ask volunteers to donate, sharing how they can invest in feeding kids with their time, finances, and prayers.
  • Promote campaigns, events, and MarketPlace items based on each volunteer's unique interests.
  • Orchestrate packing sessions, anticipating needs, thinking ahead, troubleshooting problems, and being flexible with a volunteer workforce.
  • Maintain a clean and food-safe facility, performing tasks such as laundry, cleaning floors, dishes, and bathrooms.
  • Uphold food safety, food quality, volunteer safety, and personnel safety policies and procedures, ensuring compliance.
  • Act as a backup for the Warehouse Specialist, moving product using a powered forklift as needed.
  • Lead site-level initiatives and a small committee in one of these areas: Safety and Compliance, Volunteer Engagement, Volunteer Recruitment, or People and Communication (up to 20% of work time).


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