Community Technology Support Specialist

4 days ago


Glenview, Illinois, United States Vi Living Full time
Job Summary

We are seeking a highly skilled Community Technology Support Coordinator to join our team at Vi Living. As a key member of our support team, you will provide technical assistance to residents and staff, ensuring seamless access to computer hardware and software.

Key Responsibilities
  • Provide technical support to residents and staff, addressing hardware and software-related issues.
  • Develop and conduct training sessions to educate residents and staff on various technologies.
  • Support community-based technologies, including A/V systems and digital signage.
  • Collaborate with corporate IT support staff to resolve technical issues.
  • Maintain accurate records of support requests and resolutions.
Requirements
  • Associate's or Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 1 year of user support and training experience.
  • Strong knowledge of computer hardware, software, and peripherals.
  • Microsoft, A+, or other technology certifications preferred.
What We Offer

Vi Living offers a competitive salary, exceptional benefits, and a generous paid time off policy. We are committed to providing a supportive and inclusive work environment that fosters growth and development.


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