Community Technology Support Specialist
4 days ago
We are seeking a highly skilled Community Technology Support Coordinator to join our team at Vi Living. As a key member of our support team, you will provide technical assistance to residents and staff, ensuring seamless access to computer hardware and software.
Key Responsibilities- Provide technical support to residents and staff, addressing hardware and software-related issues.
- Develop and conduct training sessions to educate residents and staff on various technologies.
- Support community-based technologies, including A/V systems and digital signage.
- Collaborate with corporate IT support staff to resolve technical issues.
- Maintain accurate records of support requests and resolutions.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 1 year of user support and training experience.
- Strong knowledge of computer hardware, software, and peripherals.
- Microsoft, A+, or other technology certifications preferred.
Vi Living offers a competitive salary, exceptional benefits, and a generous paid time off policy. We are committed to providing a supportive and inclusive work environment that fosters growth and development.
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