Client Success Specialist

4 days ago


Louisville, Kentucky, United States Evolution Concepts Inc Full time
Evolution Concepts Inc.

We are offering a competitive salary of $55,000 - $65,000 per year.

About the Role:

We are seeking a Client Success Specialist to join our team at Evolution Concepts Inc. in Louisville, KY. As a key member of our customer service division, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our brand.

Responsibilities:

  • You will be the bridge between current customers and potential leads, providing smooth, professional interactions that drive satisfaction and growth.
  • Maintain regular contact with customers and leads to meet the firm's membership goals.
  • Research and resolve client issues by collaborating with other successful Customer Success Representatives.
  • Participate in ongoing training sessions and seminars to refine skills and increase success.

Requirements:

  • A bachelor's degree is preferred; 1-3 years of customer service experience may be considered in place of a degree.
  • Strong communication (written and verbal), interpersonal, problem-solving, and customer service skills are required.
  • The ability to work full-time in this role is necessary.
  • A proven record of achieving or exceeding goals, with a customer-focused mindset, is essential.

About Us:

We are a dynamic company looking for a motivated individual to grow their career in a supportive, results-driven team. If you're driven to excel and develop lasting client relationships, we'd love to connect.



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