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Customer Service Representative

4 weeks ago

Methuen, Massachusetts, United States TD Bank N.A Full time

About TD Bank N.A.


TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the US. We are a Fortune 50 company with over 26 million customers. Our approximately 14,000 employees are proud to serve our customers across 1,300+ locations in 16 states from Maine to Florida, Washington, D.C., and online in 39 states.



Job Description


Job Title: Customer Service Representative - Banking Expert


Job Summary:


We are seeking a Customer Service Representative to join our team at TD Bank. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, processing banking transactions with accuracy and efficiency, and educating customers on our products and services.



Responsibilities:



  2. Deliver legendary customer experiences by responding to customer inquiries and resolving issues in a timely and professional manner.
  3. Process banking transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency.
  4. Educate customers on our products and services, including personal banking, mortgages, and investments.
  5. Work effectively in a team environment to meet sales and customer service goals.
  6. Stay up-to-date on TD Bank's products and services to provide accurate and relevant information to customers.


Requirements:



  2. High school diploma or equivalent required; associate's or bachelor's degree preferred.
  3. 1+ year of customer service experience in a financial institution or related field.
  4. Excellent communication and interpersonal skills.
  5. Ability to work in a fast-paced environment and multitask effectively.
  6. Basic math skills and accuracy with handling cash and other financial transactions.


What We Offer:



  • Competitive salary range: $45,000 - $65,000 per year.
  • Benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.


About the Location:


TD Bank has locations throughout the United States. This position is located in [insert location].



How to Apply:


To apply for this position, please submit your resume and a cover letter explaining why you're a great fit for this role. We can't wait to hear from you



Equal Employment Opportunity:


TD Bank N.A. is an equal employment opportunity employer committed to diversity and inclusion. We are proud to be an Equal Employment Opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, or any other protected characteristic.