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Room Maintenance Associate

2 months ago


San Antonio, Texas, United States Palette Hotels Full time

Position:
Housekeeping Room Attendant


Job Overview:


The Housekeeping Room Attendant plays a vital role in ensuring the cleanliness and overall presentation of guest accommodations.

Essential Skills and Qualifications:


  • Strong service orientation with a focus on customer satisfaction.
  • Effective communication abilities to share information clearly.
  • Capability to comprehend and follow instructions related to cleaning products.
  • Proficient in the safe and efficient use of cleaning tools and chemicals.

*Availability for weekends, evenings, and holidays is essential.

Key Responsibilities:


  • Receive room assignments from the Supervisor at the start of each shift.
  • Ensure your cleaning cart is fully stocked and ready for use.
  • Understand the proper protocol for entering guest rooms.
  • Position your cart appropriately when entering a room to maintain efficiency.
  • Follow a systematic approach for cleaning both occupied and vacated rooms to ensure thoroughness.
  • Inspect rooms for any damages to furniture or equipment.
  • Promptly report any damages or missing items to your Supervisor.
  • Return any found items from guest rooms to Lost and Found, documenting the date, location found, and your name.
Before exiting a guest room, conduct a final inspection to ensure cleanliness.

  • Notify the Housekeeping team regarding the status of the room, indicating whether it is clean and occupied or vacant.
  • At the end of your shift, restock your cart and dispose of any trash and soiled linens to prepare for the next day.
  • Assist guests with inquiries and provide information as needed.
  • Report any suspicious activities or hazardous conditions to the Safety/Security Department.
  • Offer guidance for guest and employee safety during emergencies.
  • Perform additional tasks as assigned by your Supervisor.
At Palette Hotels, we are committed to fostering rewarding hospitality careers for our team members.

We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, and a supportive team-oriented environment where individuals can thrive.


Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws.


We maintain a drug-free workplace, prohibiting the use or influence of illegal substances or alcohol during work hours.

Additionally, the use of legally prescribed medications must not impair job performance or create safety risks.