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Retail Customer Experience Manager

2 months ago

Waukesha, Wisconsin, United States T.J. Maxx Full time
Customer Experience Supervisor

T.J. Maxx is seeking a Customer Experience Supervisor to promote an exceptional customer experience and lead a team of Associates at the front of store.

Key Responsibilities:
  • Oversee a team of Associates to ensure excellent customer service
  • Train and coach Associates on personalizing the customer experience
  • Address customer concerns and issues promptly
  • Coordinate breaks for all Associates

Requirements:

  • Strong leadership and communication skills
  • Ability to train and develop Associates
  • Excellent customer service skills

About T.J. Maxx:

T.J. Maxx is a leading off-price retailer offering a wide range of products at discounted prices. We are committed to providing an exceptional customer experience and creating a positive work environment for our Associates.