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Automotive Service Center Assistant Manager

2 months ago


Waukesha, Wisconsin, United States Blain's Farm & Fleet Full time
About the Role

We are seeking a highly skilled and experienced Automotive Service Center Assistant Manager to join our team at Blain's Farm & Fleet. As a key member of our service team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.

Key Responsibilities
  • Customer Service: Resolve customer issues in a timely and professional manner, ensuring a positive experience for our customers.
  • Technical Assistance: Provide technical assistance and training for service technicians and advisors, ensuring they have the necessary skills to perform their duties effectively.
  • Supervision: Supervise Service Center associates, providing guidance and support to ensure they are meeting their performance expectations.
  • Technician Responsibilities: Perform Technician responsibilities as needed, including performing repairs and maintenance on vehicles.
  • Loss Prevention and Safety: Demonstrate awareness and compliance with Loss Prevention and safety policies, ensuring a safe working environment for all employees.
Requirements
  • Valid Driver's License: Must possess a valid driver's license.
  • Great Communication Skills: Possess great communication skills, both written and verbal.
  • Prior Experience: Prior Automotive Maintenance experience is preferred, as well as prior supervisory experience.
  • ASE Certification: Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date.
  • Forklift Certification: Must possess or have the ability to obtain forklift certification.
  • Language Skills: Ability to read and speak English and communicate with customers and co-workers.
About Blain's Farm & Fleet

Blain's Farm & Fleet is a family-owned retailer that takes pride in offering a competitive benefit package designed to support our employees and their families. We are committed to creating a positive and inclusive work environment, where our employees can grow and develop their careers.