Retail Sales Specialist

4 weeks ago


Syracuse, New York, United States Best Buy Full time
About the Role

We are seeking a highly skilled Retail Sales Specialist to join our team at Best Buy in Syracuse, NY. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support in our appliances department.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, providing expert service and recommendations.
  • Maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.
Requirements
  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).
What We Offer

We are committed to helping our people thrive at work and at home. Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.



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