Retail Sales Specialist
3 weeks ago
We are seeking a highly skilled Retail Sales Specialist to join our team at Best Buy in Syracuse, NY. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support in our appliances department.
Key Responsibilities- Engage with customers to understand their needs and preferences, providing expert service and recommendations.
- Maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits.
- Use effective time management strategies to optimize daily tasks and responsibilities.
- Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
- Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
- Maintain department merchandising and readiness to serve customers.
- Train other sales floor personnel on how to be successful in the department.
- 1 year of experience building complex solutions in sales, customer service, or related fields.
- Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).
We offer a competitive salary, generous employee discount, and a comprehensive benefits package that addresses your total well-being and provides support as you need it, especially during key moments in your life.
We are committed to being a great place to work, where you can unlock unique career possibilities and bring your full, authentic self to work now and into the future.
Best Buy is an equal opportunity employer.
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