Residential Account Manager

4 days ago


Jackson, Mississippi, United States Telephone Electronics Full time

The Residential Account Manager role at Telephone Electronics is a dynamic position that requires a strong ability to grow and retain a residential customer base in a fast-paced and competitive environment.

Key Responsibilities:

  • Grow, service, and retain a residential customer base through new accounts, add-on sales, and service upgrades.
  • Develop and maintain strong relationships with customers to promote satisfaction in TEC brands and products.
  • Research, prepare, and present solutions for residential customers, including voice, data, and Wi-Fi management.
  • Coordinate with Sales and Customer Relations to ensure customer satisfaction and security.
  • Attend functions and events as a TEC representative to build relationships and promote products.

Requirements:

  • A high school diploma or equivalent is required, with a two-year associate degree from a junior college preferred.
  • Minimum one year of computer experience and experience in Microsoft Office applications is preferred.
  • Previous experience in outbound call center, inside sales, or related sales experience is preferred.

As a Residential Account Manager at Telephone Electronics, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and knowledge to succeed in the role.



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