Claims Field Representative

3 weeks ago


Latonia Lakes, Kentucky, United States Cincinnati Insurance Company, Inc. Full time
Job Title: Claims Field Representative

About the Role:
Cincinnati Insurance Company, Inc. is seeking a Claims Field Representative to join our team. As a Claims Field Representative, you will be responsible for investigating and evaluating multi-line insurance claims through personal contact to ensure accurate settlements.

Key Responsibilities:
- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment

Requirements:
- Be available and communicative during regular business hours
- Have a desire to learn about the insurance industry and provide a great customer experience
- Ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license

Benefits:
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match

What We Offer:
Cincinnati Insurance Company, Inc. provides a supportive and inclusive work environment that values diversity and promotes a lifelong learning approach. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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