Insurance Relationship Manager

2 days ago


Canonsburg, Pennsylvania, United States USG Insurance Services Full time
Job Summary:

As an Agency Relationship Specialist at USG Insurance Services, you will play a crucial role in driving new business and educating agents on quoting platforms and services. This position is an integral part of our national Agency Relationship Management team and will work closely with our in-house advertising, marketing, and sales departments.

Main Responsibilities:
  • Communicate with current and prospective retail agency clients to provide updates on our products and assist with their current business needs.
  • Collaborate with the National Production teams on sales opportunities with targeted agencies.
  • Make outbound telephone calls to drive business and relationships.
  • Keep records of calls and record useful information using our proprietary CRM system.
  • Manage the national agency development and retention strategy.
  • Assist branch offices with a local retail agency marketing strategy.
  • Monitor company performance against service level agreements and identify potential issues through client satisfaction surveys and reviews.
  • Work closely with Business Development to develop and implement new methods of growing our business.

Requirements:
  • Persistent and results-oriented.
  • Strong interpersonal skills and an ability to build a relationship and rapport with retail customers.
  • Creative, energetic, and eager to learn.
  • Strong skills in Excel, Power Point, Word.
  • Ability to work in teams; give and receive constructive criticism.
  • Work in a fast-paced environment on multiple projects.
  • Bachelor's Degree in Marketing, Communications, Business or related major preferred, but is not required.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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