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Customer Service Representative
1 month ago
We're seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and achieving sales goals.
Responsibilities- Customer Service Superstar: Greet customers with a smile, offer assistance, and ensure a pleasant shopping experience.
- Sales Floor Guru: Maintain a well-stocked and visually appealing sales floor, ensuring a seamless shopping experience for customers.
- Upselling Ace: Master the art of upselling and suggestive selling, enhancing the customer experience and contributing to sales goals.
- Brand Ambassador Extraordinaire: Champion our brand by promoting our loyalty rewards program and highlighting exclusive benefits.
- Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
- Safety Champion: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
- Team Player: Collaborate with colleagues to ensure smooth operations and provide support when needed.
- Facility Maintenance Expert: Maintain a clean and inviting store environment, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
- Environment Ambassador: Participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.
- Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: Friendly demeanor and ability to make people feel welcome.
- Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
- Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required.